Support

Need Help?

If you're experiencing any issues with the reloTrack mobile app, web app, or facing problems with payments, our dedicated support team is here to assist you. Please reach out to us via email at support@reloTrack.io, and we'll do our best to resolve your concerns promptly.

Common Issues:

1. Technical difficulties:

If you encounter any technical glitches while using our apps, let us know the details, including your device type, operating system, and a description of the problem. Our technical support team will work diligently to find a solution for you.

2. Payment issues:

Facing issues with payments or transactions? Reach out to our support team with the relevant details, such as the transaction ID and a brief description of the problem. We'll investigate and assist you in resolving any payment-related concerns.

Account Management:

1. Account Deletion:

If you wish to delete your reloTrack account, send us an email at support@reloTrack.io with the subject line "Account Deletion Request."Please provide the following details:

• First Name
• Last Name
• Email Address
• Cell Phone Number
• Password

Upon receiving your request, we will permanently delete your first name, last name, password, email address, and cell phone number from our system. However, please note that some additional non-identifiable data may be retained for backup, archival, or legal/regulatory purposes.

We are committed to ensuring the security and privacy of your information during the account deletion process.

Support Information:

Email: support@reloTrack.io

Our Commitment:

At reloTrack, we are committed to providing excellent customer support. Your satisfaction is our priority, and we appreciate your feedback to continually enhance our services.

Thank you for choosing reloTrack!